Returns & Refunds for Custom Parts
Every component on this site is manufactured to order for a specific vehicle and specification. That is why no two orders are identical — and why we cannot accept change-of-mind returns on custom parts.
Change of mind
Not accepted on custom-manufactured parts. Before production starts we confirm fitment (or verify your VIN) in writing, so please review that confirmation carefully — once the part is built to your specification it cannot be resold to anyone else.
What we do cover
- Manufacturing defects — covered under our manufacturing defect warranty. We repair or replace the part at our cost.
- Wrong item shipped — if the part does not match the approved specification, we cover return shipping and send the correct part.
- Transit damage — report it within 7 days of delivery with photos of the part and packaging, and we will arrange a replacement or refund.
How to start a claim
Email xuyada@126.com with your order number and photos showing the issue. We respond within 2 business days, and approved claims are refunded to the original payment method within 5 business days.